The Nurse Business Shipping Policy
đ Shipping Locations
Currently, we only ship within Canada.
We are working on resolving ongoing shipment delays and limitations in the United States and will update our policy as soon as U.S. shipping becomes available.
đ Processing & Delivery Times
Processing Time: 5â7 business days (each item is made-to-order)
Shipping Time: 3â10 business days depending on location and courier
Couriers Used: Canada Post, Purolator, or other major national carriers
You will receive a confirmation email with tracking details once your order ships.
đ° Shipping Rates
Shipping rates are calculated at checkout and depend on your location and package weight.
â Shipping Delays
Please allow for possible delays during peak seasons, postal disruptions, or due to customization requirements. Weâll do our best to keep you informed of any issues.
đ RETURN & EXCHANGE POLICY
â
Eligible Returns
We accept returns or exchanges only if:
The item arrives damaged, defective, or with a production error
You contact us within 7 days of delivery
The item is unworn, unwashed, and in its original condition
To initiate a return, email us at [Your Contact Email] with:
Order number
Description of the issue
Clear photo(s) of the item
đ« Non-Returnable Items
Because our apparel is custom made-to-order, we do not accept returns or exchanges for:
Wrong size selection
Change of mind
Items returned without prior communication
Please double-check the size chart and details before placing your order.
đ Refunds
If your return is approved, a replacement item or store credit will be issued. Refunds to original payment methods may be offered in special cases, at our discretion.
đŹ Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
đ© Questions?
If you have any questions about shipping or returns, reach out to us:
The Nurse Business
Email: [[email protected]]
Website: https://www.thenursebusiness.com
Get In Touch With
